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Insurance that doesn’t play games

We know you like riddles – but not when it comes to insurance.

Introducing No Spoilers, the commercial insurance broker dedicated to safeguarding the escape room and immersive entertainment sector. 

As a RiskBox brand, we have over a decade of experience helping our clients navigate complex puzzles. But we’re also familiar with your unique industry because we’re your customers too – having played over 200 escape rooms as a team. 

And now we’ve set ourselves a new challenge: to provide you with comprehensive, hassle-free insurance cover so that you can focus on creating unforgettable experiences. No tricks. No games. No Spoilers.

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How we do it

Run things your way… without the mystery

At No Spoilers, we give you the peace of mind you need to run your organisation. By offering a range of bespoke, affordable insurance packages – and taking care of stressful paperwork, admin, and legal queries – you can feel confident that all aspects of your business are covered.

Our 5 Step Process

No Spoilers provides a complete insurance solution for your business in five easy steps…

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1

 

Understanding your business

First, we get to know one another. Over coffee, a video call, or perhaps even after an escape room, our team will take the time to learn as much as they can about you and your business – from services and current concerns to visions for the future.

We care about building strong relationships with our clients – and this all starts with face-to-face communication.

 
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2

 

Identify key risks

Next, we review the key risks to your business and weigh these up against any existing insurance you have in place.

Our specialists identify any holes or exposures you might have in your policy, making sure you’re paying the right amount for values insured and limits taken.

 
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3

 

Design and build

After gathering all the necessary data, we design an exclusive, cost-effective programme that protects your key risks and keeps you compliant with legislation and contracts.

We recommend insurers and products we know work best, before outlining a roadmap for the future insurance needs of your business as you grow or adapt.

 
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4

 

Implement your programme

No Spoilers liaises with insurers to put policies in place and remove as much admin as possible.

We complete, check, and issue insurance documentation, along with confirmation certificates.

 
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5

 

Support beyond insurance

Our support doesn’t stop once your policy is live. We continue to remain on hand to help with the claims process to ensure payout (at no additional charge).

We keep in touch with you to anticipate any changes to your policies and regularly provide free content, insurance guides, and event invitations.

 

1

 

Understanding your business

First, we get to know one another. Over coffee, a video call, or perhaps even after an escape room, our team will take the time to learn as much as they can about you and your business – from services and current concerns to visions for the future.

We care about building strong relationships with our clients – and this all starts with face-to-face communication.

 

2

 

Identify key risks

Next, we review the key risks to your business and weigh these up against any existing insurance you have in place.

Our specialists identify any holes or exposures you might have in your policy, making sure you’re paying the right amount for values insured and limits taken.

 

3

 

Design and build

After gathering all the necessary data, we design an exclusive, cost-effective programme that protects your key risks and keeps you compliant with legislation and contracts.

We recommend insurers and products we know work best, before outlining a roadmap for the future insurance needs of your business as you grow or adapt.

 

4

 

Implement your programme

No Spoilers liaises with insurers to put policies in place and remove as much admin as possible.

We complete, check, and issue insurance documentation, along with confirmation certificates.

 

5

 

Support beyond insurance

Our support doesn’t stop once your policy is live. We continue to remain on hand to help with the claims process to ensure payout (at no additional charge).

We keep in touch with you to anticipate any changes to your policies and regularly provide free content, insurance guides, and event invitations.

 

Our 5 Step Process

No Spoilers provides a complete insurance solution for your business in five easy steps…

What our clients are saying

We’ve worked with Riskbox for a number of years now, and I can honestly say they’ve become an extension of our team. Mike and Omar are absolute gems – not only incredibly knowledgeable about the ins and outs of insurance in our industry, but always on hand when we need them. No question is ever too small or too complex, and their advice has been invaluable as our business has evolved.

What really stands out is the relationship we’ve built with them – it’s genuine, consistent, and built on trust. They actually get what we do, which is rare, and they’ve helped us navigate everything from event cover to international growth with confidence.

I wouldn’t hesitate to recommend Riskbox to anyone looking for an insurance broker who goes above and beyond. It’s not just about policies – it’s about having the right people in your corner, and with Mike and Omar and their team, we absolutely do.

Joanne Whitty
COO Visual Architects
About us

Who are RiskBox?

No Spoilers is the dedicated offering for the Escape Room and Immersive Entertainment sector, built by RiskBox.

RiskBox are the leading insurance specialists for experiential businesses, whether physical, digital or both.

Our independent status means we prioritise a personal and friendly service, whilst our extensive industry experience guarantees the greatest insight and support available.

We strip back the complicated language of the insurance world and decode documents to reveal what you’re entitled to. If you’re caught short due to changes in policy or conditions in the small print, our team work hard to find a solution.

Don’t let insurance leave you stressed, confused and exhausted. Just use No Spoilers and get back to business…

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Director

Michael
Henderson

During his 20 years in commercial insurance, Michael saw the industry’s need for a premium service that protected creative companies. He founded RiskBox with the aim to rebuild trust and reduce confusion in the insurance sector – giving business owners a place to turn when they need it most.

Michael is also a huge fan of escape rooms. In fact, he’s played over 200 rooms around the world and is even a TERPECA voter. Interested to hear more about his experiences? Find him on Morty at @TheRealHendo.

Director

Sam
Johnson

Sam joined RiskBox in February 2017 and quickly realised his passion for protecting businesses through insurance. Where he truly excels is his no-fuss, hands-on approach. Sam takes the time to get to know every client, working hard to find the best solution for them.

Sam loves the challenge of something new. He’s a big fan of puzzles and, like the rest of the team, enjoys our regular socials to different escape rooms and immersive experiences.

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Commercial Account Handler and Claims Manager

Gemma
Kay

Gemma joined the RiskBox team in May 2019. She has several years’ experience under her belt in financial services, moving over to insurance after spending the early part of her career in banking fraud.

Beyond her professional life, Gemma is passionate about challenging her mind and loves spending quality time with her daughter. They are avid escape room enthusiasts, tackling both in-person and virtual puzzles together. Gemma also thrives on competition and enjoys team sports, individual challenges, or anything that gets the adrenaline pumping.

Senior Commercial Account Handler

Omar

Akram

Omar joined RiskBox in November 2021. He’s passionate about building relationships with our much-loved clients and is very much a hands-on, people person.

Since Michael introduced him to escape rooms back in 2022, he’s completed a fair few over recent years. It’s almost become tradition to tick another off while traveling for work.

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Commercial Account Handler

Claire

Nudds

Claire joined the RiskBox team in 2024 following several years working in financial services. She has a passion for the Norfolk coast where you will often find her with several dogs and her stepchildren. Claire also likes to travel further afield and has a particular love for elephants.

Claire enjoys immersive experiences including escape rooms. A personal highlight was when she got to tackle The Cube with the team in Manchester.

Marketing Coordinator

Beth

Roscoe

Beth joined the RiskBox team in 2025 as our Marketing Coordinator, bringing with her a true passion for marketing. Her expertise comes from launching and running her own sustainable clothing brand, where she gained all her knowledge of brand development and social media strategy.

Beyond her professional skills, she has a strong interest in immersive experiences – from escape rooms to interactive events. She even completed an escape room with the RiskBox team in her second week working here, showcasing her enthusiasm for team building and adventure.

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Senior Commercial Account Handler

Zoey

Wood

Making the team even stronger in 2023, Zoey joined the RiskBox team and we were extremely excited to bring wealth of knowledge to the team.

Zoey brings a plethora of knowledge and enthusiasm to RiskBox…as well as a love of black bomber cheese and all things Christmas related.

A proud mum and owner of a mischievous fur baby, Buddy the dog! She enjoys spending as much time with family as possible.

Commercial Accounts Handler

Ryan

O’Connor

As our newest member of the team Ryan joined RiskBox in April 2025 as our  Accounts Handler.

With five years experience in the insurance industry, Ryan looks forward to working alongside some of our new and existing clients, whilst developing his knowledge of the commercial insurance sector.

Outside the office, he spends most of his time outdoors, enjoying hiking and playing Sunday league football. He’s also the only member of No Spoilers to have played escape rooms in Australia.

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What our clients are saying

Riskbox has become a mainstay for all of our insurance needs, guiding us with knowledge of new niches we want to explore which has enabled us to assess and take on new challenges. Mike and Omar have looked out for our business on a personal level as it has grown.

Nathan Reed
Mega Events
Contact Us

Feeling lost in a maze of insurance jargon?

We’re here to help you find your way.
You can reach us on 0161 533 0411 or enquiries@nospoilers.co.uk.
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